Frequently Asked Questions
Everything you need to know about our premium food packaging solutions.
Are your packaging materials food-grade certified?
Yes, all Rainbow Packaging products are manufactured using FDA-approved, food-grade materials to ensure safety and compliance with global health standards.
Do you offer custom branding and printing services?
Absolutely. We provide high-quality custom printing options for logos and brand designs on various packaging types, including pouches, boxes, and films.
What is the minimum order quantity (MOQ) for wholesale orders?
MOQs vary by product type. Generally, stock items have a lower MOQ, while custom-printed solutions typically require a minimum of 5,000 to 10,000 units depending on the specifications.
How long does shipping take for bulk orders?
Standard stock orders are processed within 2-3 business days. Custom orders usually have a lead time of 4-6 weeks, including design approval and production.
Are your packaging products eco-friendly or recyclable?
We offer an extensive range of sustainable options, including compostable pouches, recyclable plastics, and biodegradable paper-based packaging to help reduce environmental impact.
What is your return policy for damaged goods?
If you receive a damaged or defective shipment, please notify us within 7 days of delivery. We will arrange for a replacement or a full refund after verifying the claim.